All information shared by the Client during the Contractual Relationship – whether verbal, written or otherwise communicated – is treated as confidential. LHP will not disclose any such information without the Clients’ prior written consent.

This confidentiality commitment does not create legal privilege as recognised in professions such as law or medicine.

Confidentiality does not apply to information that:

a) was already lawfully in LHP’s possession;

b) is publicly known or becomes publicly available through no fault of LHP;

c) is lawfully obtained from a third party;

d) is independently developed by LHP without reference to the Client’s confidential information;

e) must be disclosed under legal or regulatory obligations.

LHP also reserves the right to disclose information:

f) where there is a reasonable belief of imminent harm to the Client or others;

g) where illegal activity is involved; or

h) for the professional development, credentialing, or accredition of LHP’s staff, in accordance with the Privacy Policy.

For the avoidance of doubt, this confidentiality clause shall prevail over and supersede LHP’s Privacy Policy in the event of any conflict.

Where disclosure is required or appropriate, LHP retains the right to exercise discretion in disclosing relevant information to appropriate bodies or authorities, as required by law or ethical guidelines.